Terms of Use

By accessing or using the Mystra mobile application, website, or related services (together, the "Platform"), you agree to be bound by these Terms of Use ("Terms") and by our Privacy Policy. If you do not agree, you must not use the Platform. Mystra Technology Ltd. ("Mystra", "we", "us") may update these Terms from time to time; we will notify you of material changes, and your continued use after they take effect constitutes acceptance of the revised Terms.

Mystra is a creator-marketing marketplace that connects brands and businesses ("Brands") with content creators ("Creators") to facilitate promotional campaigns and collaborations, and provides tools for campaign management, content submission and approval, in-app messaging, and payment processing. Mystra acts as an intermediary marketplace; the underlying marketing services are performed by Creators for Brands.

To use Mystra, you must:

Be at least 13 years old to hold a general account, and at least 18 years old to use financial features (wallet funding, payouts) or to complete identity verification.

Have the legal capacity to enter into a binding agreement.

Provide accurate, current, and complete registration information.

Comply with these Terms and all applicable laws.

Business accounts must be operated by a person authorised to act on behalf of the business.

You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. You must:

Provide truthful, current, and complete information.

Keep your contact details and credentials up to date and secure.

Notify us immediately at [email protected] of any unauthorised access.

Not share your credentials or create multiple accounts for the same person or entity without our prior written consent.

The Platform uses data-driven tools to suggest matches between Brands and Creators based on niche, audience, engagement, and campaign objectives. Matches are suggestions only; both parties may accept or decline any proposed collaboration. Mystra does not guarantee any specific campaign outcome, reach, or revenue result.

Brands fund campaigns by depositing the agreed budget into Mystra's escrow before work begins. Funds are released to Creators upon successful completion and approval of deliverables as defined in the campaign brief.

Mystra charges a platform service fee, disclosed at the time of campaign creation.

Payments are processed in Nigerian Naira (₦) through our payment partner, Paystack.

Identity verification (KYC) may be required before you can withdraw funds.

We may withhold or reverse payouts in cases of suspected fraud, chargebacks, or Terms violations, pending investigation.

All payments relate to real-world marketing services performed by Creators for Brands. Mystra does not sell digital content, in-app credits, or subscriptions; payments are made through our third-party payment processor rather than any app-store in-app-purchase system.

As a Creator, you agree to:

Deliver content that meets the Brand's approved brief within the agreed timeline.

Clearly disclose sponsored or paid content in accordance with applicable advertising standards.

Not plagiarise, infringe, or misappropriate any third-party intellectual property.

Maintain the authenticity of your audience and engagement metrics.

Not engage in deceptive practices, including artificial inflation of engagement.

As a Brand, you agree to:

Provide clear, lawful, and complete campaign briefs.

Fund campaigns fully through escrow before work commences.

Review and approve, or request reasonable revisions to, Creator content within the agreed timeframe.

Not use Creator content beyond the scope agreed in the campaign terms.

Comply with all applicable advertising, consumer-protection, and product-safety laws.

You retain ownership of the content you create and upload ("User Content"). By posting User Content, you grant Mystra a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, display, and distribute that content as necessary to operate and promote the Platform and to deliver the services (for example, showing your content in feeds, to matched Brands, or in the app). This licence ends when you delete the content or your account, except for content already shared with others or that we must retain by law.

You are solely responsible for your User Content and confirm that you have all rights necessary to post it and grant this licence. Rights in content created under a specific campaign are governed by the written agreement between the Brand and Creator recorded on the Platform.

Mystra has zero tolerance for objectionable content and abusive behaviour. You must not post, share, or transmit content, or engage in conduct, that:

Is sexually explicit, pornographic, or sexually exploits or endangers minors.

Is hateful, harassing, threatening, defamatory, or promotes discrimination or violence.

Is illegal, fraudulent, deceptive, or promotes illegal goods, services, or activities.

Infringes the intellectual property, privacy, or other rights of any person.

Contains malware, spam, or attempts to manipulate or abuse the Platform.

Impersonates another person or misrepresents your affiliation.

Violations may result in immediate content removal, account suspension, or permanent termination, and may be reported to law enforcement.

To keep the community safe, Mystra provides tools to report and block other users and to report posts, comments, and businesses directly within the app. We review reports of objectionable content and abusive behaviour and aim to act on credible reports - including removing content and ejecting violators - within 24 hours.

We may, at our discretion, remove or restrict any content or account that violates these Terms or applicable law. Blocking a user prevents further interaction between you and that user on the Platform. If you encounter objectionable content or behaviour, please report it in the app or contact [email protected].

Mystra uses automated and manual systems to detect fraud, fake accounts, artificial engagement, and other abuse. Users found engaging in fraudulent behaviour - including fake-follower inflation, click fraud, or misrepresentation of campaign delivery - may be permanently banned, and any escrowed funds may be withheld or forfeited. We may report suspected fraud to the relevant authorities.

Mystra owns all proprietary rights in the Platform's software, design, trademarks, and underlying technology. Except for the rights expressly granted to you, nothing in these Terms transfers any Mystra intellectual property to you. You may not copy, modify, distribute, sell, or reverse-engineer any part of the Platform without express written permission from Mystra Technology Ltd..

The Platform relies on third-party services, including Paystack (payments), Sumsub (identity verification), and Firebase/Google and Apple (notifications and authentication). Your use of features powered by these providers may also be subject to their terms. Mystra is not responsible for the acts, omissions, or content of third parties, and any links to external sites are provided for convenience only.

Mystra may suspend or permanently terminate any account that violates these Terms or applicable law, engages in fraudulent, abusive, or harmful behaviour, or provides false information. You may stop using the Platform and delete your account at any time. Upon termination, your right to access the Platform ceases immediately; any outstanding escrowed funds will be handled in accordance with these Terms and applicable law.

The Platform is provided on an "as is" and "as available" basis, without warranties of any kind, whether express or implied, including fitness for a particular purpose, non-infringement, or uninterrupted or error-free operation. Mystra does not warrant the conduct of any user or the outcome of any campaign, and does not endorse any User Content.

To the maximum extent permitted by law, Mystra Technology Ltd., its directors, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of revenue, data, goodwill, or business opportunities, arising from your use of the Platform, even if advised of the possibility of such damages.

Mystra's total aggregate liability for any claim arising under these Terms shall not exceed the total fees you paid to Mystra in the three (3) months preceding the claim.

You agree to indemnify and hold harmless Mystra Technology Ltd. and its affiliates from any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising out of or related to your User Content, your use of the Platform, your violation of these Terms, or your violation of any law or the rights of a third party.

For disputes between a Brand and a Creator arising from a campaign, Mystra offers a mediation process: either party may escalate the dispute to us, and we will review the available evidence and make a non-binding recommendation.

Any dispute between you and Mystra Technology Ltd. that cannot be resolved informally shall be referred to binding arbitration under the Arbitration and Mediation Act of Nigeria, seated in Lagos, and governed by the laws of the Federal Republic of Nigeria.

These Terms are governed by and construed in accordance with the laws of the Federal Republic of Nigeria. Subject to the arbitration provision above, you agree to submit to the exclusive jurisdiction of the courts of Lagos State, Nigeria.

We may revise these Terms from time to time. When we make material changes, we will notify you by email or through a notice in the app or on our website. Your continued use of the Platform after the changes take effect constitutes acceptance of the revised Terms.

If you have any questions about these Terms of Use, please contact us:

Mystra Technology Ltd.

Legal: [email protected]

Support: [email protected]

Website: www.mystrahq.com